Welcome to BMW Toronto!
BMW Toronto is dedicated to providing premium service and exceptional value while extending your BMW ownership experience far beyond the showroom floor. With over 100,000 sq. ft. of retail space, 24 service bays, a luxury customer lounge and four storeys of spectacular showrooms, BMW Toronto is set to exceed your grandest expectations.
Everyone involved, from engineers to designers, has aimed for perfection and a variety of choices, which characterize the BMW as such an exceptional vehicle. The result is something truly special: the unique experience of driving a BMW that is equipped to suit your every wish.
Driving directions from downtown Toronto:
Travel on Adelaide St East. Continue on the ramp through to Eastern Ave. Turn right on Broadview Ave.
Please call 1(877) 274-1188 for directions from Hwy 401 & Gardiner
Welcome to BMW Toronto's Service Department
BMW Toronto's Service and Parts department is dedicated to ensuring that each and every customer receives the same premium level of service reflective of the BMW Group brand standards while ensuring incredible value.
From the moment your vehicle arrives at one of our five drive through service bays, our experienced Service consultants will guide you through the process to ensure that your vehicle receives prompt and accurate diagnosis and service. Whether the service you require is a routine oil change, or something more substantial, our service consultants will liaise with you to find the best solution for you and your vehicle's needs.
All onsite work is carried out by our Master and Certified technicians, all of whom have strong backgrounds in automotive repair and have completed extensive training at BMW University.
Our Hours
Sales Department
Monday - Thursday 9:00am - 8:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 6:00pm
Service Department
Monday - Thursday 7:00am - 7:00pm
Friday 7:00am - 6:00pm
Saturday* 9:00am - 3:00pm *limited service
Parts Department
Monday - Thursday 8:00am - 6:00pm
Friday 8:00am - 6:00pm
Lifestyle Boutique
Monday - Thursday 8:00am - 8:00pm
Friday 8:00am - 6:00pm
Saturday 9:00am - 6:00pm
BMW Toronto Shuttle
At BMW Toronto, we understand that your time is important. While your vehicle is undergoing service, we're pleased to provide several options.
Shuttle Service & Routes
BMW Toronto is pleased to offer three options for customers dropping off their vehicles for service:
SHUTTLE SERVICE
For customers requiring short term transportation while their vehicle is visiting our service department, BMW Toronto is pleased to provide a complimentary rapid shuttle service within the Toronto area. The service is designed to accommodate to your schedule throughout our regular business hours - both the express and extended shuttle operate through an on-call service intended to significantly reduce waiting times.
The Express Shuttle
The Express shuttle is reserved for quick transportation to the downtown Toronto inner core and consists of eight designated pick up and drop off points.
The Extended Shuttle
The Extended shuttle provides customized drop off and pick up points, including your home or place of business. Please note that some restrictions apply. The extended service zone stretches North to South from Lakeshore Avenue to Lawrence Avenue and East to West, between Warden Avenue and Dufferin.
SERVICE LOAN VEHICLES
BMW Toronto is pleased to provide a Service Loan vehicle fleet, all of which are exclusively BMW product. Please note that due to popular demand, pre-booking of vehicles is strongly recommended.
CUSTOMER LOUNGE
For short term visits, you may wish to take advantage of our second floor customer lounge. Equipped with both comfort and work stations, complimentary refreshments and flat screen technology, the lounge provides a panoramic view of the service bays and is the perfect place to work or relax.
